- Visit website
- Enter unit info
- Enter parts info
- Submit claim
This can be anything you want to use to reference back to your original paper work (work order number, service ticket number, Guardian invoice number, customer’s last name etc.)
If you are participating in the Nate incentive program, enter your Nate Certification number. If you are not participating in this program do not enter any information.
Must be that of the Homeowner/End User and Equipment Location
All parts begin with S1-
Do not add the -00/-01 suffix with your invoice number
WARRANTY POLICY: Products manufactured and branded by York International are warranted to be free from defects in material and workmanship under normal use and maintenance. The limited warranty is for a specified period of time from the date of installation.
*Denotes that this is not a required field.
**If multiple claims boxes appears, click "Okay". The Unit Tracking Data screen will appear. Look for the word “back” in the bottom left hand corner. Click "back". Consumer’s information screen should appear.